KORDESSA / SUPPORT
Support
Current support information for Kordessa's private, one-owner controlled preview.
Current behavior
Available channel
The sole authorized owner may use support@kordessa.com for bounded preview support. The mailbox does not expand Sites access and is not an invitation to additional participants.
The site contact preview remains local-only: it sends and stores nothing. No automatic or customer message is triggered by this page.
Current constraint
Support boundary
There is no public beta, customer support queue, emergency channel, coverage window, ticket identifier, service level, or response commitment.
Do not send passwords, API keys, raw session tokens, payment data, or other secrets. Evidence references should remain redacted and content-addressed.
Current behavior
Operational state
The private preview preserves owner-only access revision 1, environment revision 4, automatic verified backups, HOLD, cancelled-job prohibitions, four quarantines, and protected projects.
UNAVAILABLE TODAY
Not represented as active
- Public or multi-user support intake
- Committed response or resolution times
- Emergency escalation or service-level commitment
- Automatic email or ticket creation
